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Showing posts from October, 2024

The Nicks and Dings of Character Building

  T he customer service area was both hot and crowded that day. The rooms filled with impatient customers, all with the same problem, they had injured cars. Just like a hospital waiting room, there was limited seating and congestion as people paced about waiting to be helped. I was there for the simple fact that a match between an exterior pole and my right front fender had not ended in my favor but rather with my front fender being redesigned.  As an elementary math teacher, I saw my once perfectly straight front fender as a discussion for my next math class as it clearly now resembled a 90-degree angle. I was nothing less than disgusted. My car was only a few weeks old and to think what I had done! My mind raced ahead as I thought about all that had to be accomplished before school began in a couple of weeks.  This was going to be quite an inconvenience.  I watched as customers one by one were ushered out to the driveway to receive their loaner cars and drive off g...